Careers

We’re looking for a part time receptionist at our Wimbledon clinic for one evening shift a week (6 hours).  We also have regular opportunities for ad hoc shifts to cover when other reception team members are on annual or sick leave.  We currently have a small team of three receptionists who run a smooth and efficient front of house with excellent customer service, attention detail on all aspects of our client experience and a true willingness to help.

Requirements:

You’ll be naturally friendly, proactive, organised and enthusiastic.                                                                                Be highly presentable with strong interpersonal skills.                                                                                                    Hold a good command of English in both verbal and written.
Be passionate about delivering excellent customer experience with a genuine can do attitude, attention to detail and friendliness.
Be committed to exceptional service standards with attention to detail.

Roles:

Greeting and helping clients in a friendly and proactive manner on arrival to ensure all aspects of their experience is exceptional.                                                                                                                                                      Confidently managing telephone, email and in person enquiries, bookings and payments.
Ensuring that the studio environment is always highly presentable.
General administrative duties
Helping to drive sale with a pro-active and inspiring approach.
To assist therapists and Pilates instructors with admin tasks to help their working day run smoothly.

Benefits :

A supportive working environment
Being part of an inspiring team that share your purpose
Competitive salaries
Generous discounts for you and your family on all of our services as well as Pilates, Yoga and Barre classes

Receptionist – Full time 

About us 

APPI Clinics is a small Physiotherapy and Pilates business across two beautiful sites in London: Hampstead and Wimbledon.  We are inclusive, supportive and compassionate people who seek innovation and pride ourselves on our expertise.  Our mission is to help our clients build their most powerful mind and body through our passion, expertise and experience in Physiotherapy and Pilates.  In order to fulfil this mission, we rely on a highly talented, committed and motivated team of inspirational people. 

We’d like to meet you if you’re a confident, natural people person who thrives in a team and strives to help create a positive and compassionate community. 

We’re looking for: 

A natural people person who is confident, candid, and an inspiring leader. You will demonstrate a highly motivated can-do attitude. You’ll be naturally pro-active in sales and help achieve sales targets for the business.  You’re a team player who is confident in leading teams and collaborating with diverse personality types.  It’s essential that you be highly organized and reliable, detail oriented.  You’re a self-starter with the ability and desire to work autonomously. 

Requirements: 

• Ideally, you’ll have experience in a similar role, ideally within a medical, leisure or beauty business. 

• Positive and outgoing with the ability to naturally converse with customers.   

• Passionate about providing exceptional customer service, committed to understanding a customer’s needs/expectations with a strong desire to exceed them.   

• Adaptable with the ability to build strong working relationships within small teams.      

• Strong background and proven success in sales to help drive sales to achieve financial targets. 

• Have experience with appointment booking systems, outlook and excel.    

• Set exceptional service standard with attention to detail. 

• Be highly presentable in appearance. 

• Possess strong interpersonal and communication skills with a good command of English is essential both verbal and written. 

• Be a team player always putting team first. 

• Bring positive energy to all you do.

Benefits: 

• A supportive working environment where each team member receives genuine support according to their individual needs. 

• Being part of a friendly team that shares your purpose and achievements. 

• Competitive salaries and revenue based bonus system. 

• Meaningful project work to assist your career progression. 

• Generous discounts to you and your family.  

• Generous staff benefits, including pension, 24 days AL (plus all bank holidays paid), sick pay and team socials. 

Full time employed 35 hours/week.  Monday to Saturday sessions available with a mix of day 7.30am – 3.30pm and evening 1.30 – 9.30pm.

We’re looking for full time experienced and enthusiastic Physiotherapists at our Wimbledon clinic to manage a busy and mixed caseload of MSK and Rehab.  We work seamlessly, using our physiotherapy and rehab expertise to restore our clients health and wellness beyond their potential.  Our strong reputation, sound medical network of referrers and client success rates mean we can offer a busy and dynamic environment. 

A minimum of 3 year’s experience is required, with 2 years in private practice preferred.  Pilates training in the mat and studio equipment and experience are desired but full training can be provided to the right candidate.

It’s important to us that you’ re team-orientated, an independent thinker and passionate about growing your career. We have a structured team framework with ongoing opportunities for learning and growth within Physiotherapy, management, business and clinical teaching.  

Requirements:

• Assess and treat Physiotherapy patients (45 – 60 minute Initial appointments, 30 minute follow ups – flexibility with appointment lengths for complex cases/learning opportunities encouraged)
• Conduct Clinical Pilates Initial Assessments and triage to other allied health team members where indicated
• Teach Private, Duets and small group Pilates Classes (1:1 or 4:1) using various Pilates apparatus (Reformer, Cadillac, Wunda Chair, Ladder Barrel, Spine Corrector & Balls/Bands etc)
• Participate in team continued education and regular case study conversations
• Use down time for continued self development and Studio community interaction (blogs, participate in Studio classes, take initiative and help out with general daily tasks)

Skills and experience:

• 2 year Private Practice Experience preferred
• Confidence with Musculoskeletal Assessment, diagnosis and hands on therapy
• Clinical Pilates training & experience working with Pilates Equipment desired but will be provided for the right candidate
• Experience working with Pre/Post Natal women preferred however not required
• Good time management skills and able to multi-task
• Takes initiative, sees a task and gets it done
• Willing to work some evenings.
• Confident, friendly, motivated and fun; must be able to have a laugh with the team.

Benefits:

• competitive salary reviewed annually
• additional financial gain through our performance based incentive programme 
• CPD allowance for external education
• regular in-house IST, monthly external consultant  seminars
• regular in-house mentoring programme
• free, ongoing access to APPI education CPD training courses
• regular fun outings and team socials
• beautiful location close to cafes, shops and a short walk to tube and overland stations
• generous discounts on all APPI services
• work life balance encouraged and supported

This is the ideal role for a Pilates instructor to gain some valuable teaching experience within a supportive team at our Hampstead clinic.  We have some day and evening sessions available made up of both reformer class teaching and 1 to 1 teaching.  We offer induction, training and support for all of our team members based on your training level and experience.  This is a great opportunity to grow your career  and gain valuable experience within an APPI clinic.

Skills, Experience and characteristics

• Fully trained Mat and reformer teacher.
• Able to work freely in the United Kingdom.
• Willingness to learn and implement feedback
• Ability to work autonomously and set own priorities
• Ability to reflect and critically appraise one’s own performance and that of others

Package:

• Part time self employed
• Weekly in-house IST, monthly external consultant seminars
• Induction, training and ongoing support
• Generous discounts for you and your family on all of our services as well as Pilates, Yoga and Barre classes
• Regular fun outings and team socials
• Beautiful location close to cafes, shops and a short walk to tube and overland stations