Careers

Receptionist – Full time 

About us 

APPI Clinics is a small Physiotherapy and Pilates business across two beautiful sites in London: Hampstead and Wimbledon.  We are inclusive, supportive and compassionate people who seek innovation and pride ourselves on our expertise.  Our mission is to help our clients build their most powerful mind and body through our passion, expertise and experience in Physiotherapy and Pilates.  In order to fulfil this mission, we rely on a highly talented, committed and motivated team of inspirational people. 

We’d like to meet you if you’re a confident, natural people person who thrives in a team and strives to help create a positive and compassionate community. 

We’re looking for: 

A natural people person who is confident, candid, and an inspiring leader. You will demonstrate a highly motivated can-do attitude. You’ll be naturally pro-active in sales and help achieve sales targets for the business.  You’re a team player who is confident in leading teams and collaborating with diverse personality types.  It’s essential that you be highly organized and reliable, detail oriented.  You’re a self-starter with the ability and desire to work autonomously. 

Requirements: 

• Ideally, you’ll have experience in a similar role, ideally within a medical, leisure or beauty business. 

• Positive and outgoing with the ability to naturally converse with customers.   

• Passionate about providing exceptional customer service, committed to understanding a customer’s needs/expectations with a strong desire to exceed them.   

• Adaptable with the ability to build strong working relationships within small teams.      

• Strong background and proven success in sales to help drive sales to achieve financial targets. 

• Have experience with appointment booking systems, outlook and excel.    

• Set exceptional service standard with attention to detail. 

• Be highly presentable in appearance. 

• Possess strong interpersonal and communication skills with a good command of English is essential both verbal and written. 

• Be a team player always putting team first. 

• Bring positive energy to all you do.

Benefits: 

• A supportive working environment where each team member receives genuine support according to their individual needs. 

• Being part of a friendly team that shares your purpose and achievements. 

• Competitive salaries and revenue based bonus system. 

• Meaningful project work to assist your career progression. 

• Generous discounts to you and your family.  

• Generous staff benefits, including pension, 24 days AL (plus all bank holidays paid), sick pay and team socials. 

Full time employed 35 hours/week.  Monday to Saturday sessions available with a mix of day 7.30am – 3.30pm and evening 1.30 – 9.30pm.

We are looking for an experienced massage therapist who wish to increase their client base at our Hampstead and Wimbledon Clinics. We are a friendly team and offer peer support, skills-sharing and a supportive working environment. We provide rooms, marketing and booking services for our soft tissue therapists.  Clientele includes existing Physiotherapy and Pilates clients referred in-house as well as new clients being generated from local sporting clubs, schools, businesses and medical links.

Applicants must have more than two years of consistent, recent clinical practice and excellent client retention rates.

The successful candidate(s) will be:

• qualified in your therapy at the same level or higher for a minimum of 2 years.
• passionate about your therapy
• empathic and communicative
• collaborative and open
• self-reflective

Benefits :

• A supportive working environment
• Being part of an inspiring team that share your purpose
• Competitive remuneration
• Generous staff benefits

This is the ideal role for a Pilates instructor to gain some valuable teaching experience within a supportive team at our Wimbledon clinic.  We have some day and evening sessions available made up of both reformer class teaching and 1 to 1 teaching.  We offer induction, training and support for all of our team members based on your training level and experience.  This is a great opportunity to grow your career  and gain valuable experience within an APPI clinic.

Outline of the role 

As a Pilates teacher at APPI Pilates, you will have strong foundational Pilates training and demonstrable experience and success in delivering exceptional Pilates classes with positive energy, confidence and lots of personality.  You’ll also work with private clients to make transformative changes to mind and body though bespoke Pilates programmes.  You’ll be an inspirational ambassador, inspire retention by being community orientated and help drive sales through direct instructor to client contact.  

Personal qualities  

• Present with a positive, can-do attitude to work. 
• Enthusiastic, helpful, considerate and respectful of others.  
• Be team and community orientated.  
• Exceptional communication skills. 
• Organised and detail orientated. 
• Open to personal and professional teaching and learning. 
• Always aim to achieve the very best client experience. 
• A commitment to being punctual, reliable and professional.   
• A high standard of presentation. 

Skills & Qualifications 

• At minimum be Mat and Reformer certified.  
• Comprehensive Pilates education, including Mat, Reformer, Chair, Cadillac, and Barrels preferred, or willingness to obtain within the first year of your contract.  
• Prenatal and Postnatal Pilates Certification, or if not, a willingness to obtain within the first 3 months of your contract. 
• Current First Aid in the workplace certificate or willingness to obtain within the first three months of your contract. 
• Must have morning and evening and a willingness for weekend availability if required. 

Package:

• Part time, self employed
• Competitive hourly rates and incentivised class bonus.
• Weekly in-house IST, monthly external consultant seminars, monthly staff class
• Team member rewards and recognition as standard.
• Induction, training and ongoing support
• Generous discounts for you and your family on all of our services as well as Pilates, Yoga and Barre classes
• Regular fun outings and team socials
• Beautiful location close to cafes, shops and a short walk to tube and overland stations